MRS Oil Nigeria PLC, one of the fastest growing oil marketing firm in Nigeria, is a fully integrated and efficient downstream player with leading positions in the Nigeria Oil Industry. With 416 retail service stations strategically spread all over the country MRS has a rising workforce of over 700 employees with its head office located in the upscale Lagos Business District, Macarthy Street, Lagos Island, the company was grappling with staff attendance management.
Like most multi-location organizations, the management needed a solution to centrally manage and monitor from its head office, employee attendance in all its locations. Mr. Oluwole Oderinde, a member of the human resources team disclosed that, “We were having issues with a biometrics system we were using, it wasn’t user friendly, and we were not getting the needed support from the company that deployed the system, we had to look elsewhere, we contacted TAMS from their presentation we discovered they don’t just deploy but they run a service that they support end to end since they developed the solution. TAMS unlike most solution providers have not disappointed us, their customer eccentric nature is superb.”
A homegrown solution that is affordable and easy-to-use, TAMS is built on the value proposition of customer satisfaction. We listen to our customer’s identified and unidentified needs before recommending and deploying solutions. Thus, at the client meeting, we recognized that with the quality of technical people they have in their operation knew exactly what they wanted and upon further analysis that time management alone would not lead to productivity as they envisioned it, we offered them a robust human resource solution to manage their employees from recruitment to retirement, without the burden of paper records.
The management of the company, was delighted with the outcome. “The strongest selling point of TAMS is that they offer a service, they listen to you and deploy the solution the exact way you want it, their customer support service is out of this world, they monitor you from their end and they will contact you even before you are aware there is an issue, I will surely spread the gospel of TAMS any day anywhere because it has met and surpassed my expectation.”
TAMS is a complete human resource management system designed for both growing and established companies. With its multiple location and easy-to-use interface, it has been a source of comfort for the HR manager and business owner alike. By making provision for central management of employee attendance and productivity across diverse locations, the HR manager can pull reports of any location right at his/her fingertip without waiting for the branch or location manager.
So, contact us today for free consultation on what best suits your organization and experience the TAMS effect on your organization’s productivity and ROI.