Employee Accountability is the responsibility of employees to complete the tasks they are assigned, to perform the duties required by their job, and to be present for their proper shifts in order to fulfill or further the goals of the organization.
Employee Accountability at the workplace is important to a business success as a whole. Every employee, no matter what level of seniority is equally responsible for aiding in the success of the company. In order to achieve both the long and short term goals of the company, it is important that all people within the company work together and share accountability. Employees who work together towards the same overall goal help their workplace to become more accountable, in turn make the business more productive and efficient.
To get proper employee accountability, employers need to draw up reward mechanisms to motivate a performing staff, as a motivated staff gives his all to get things done and also gear other staff up to surpass the previous rewarded employee which bring about healthy competition amongst member staff.
As quoted by F. Robert Salerno, CEO Avis: “Early in my career, one of the first business lessons I learned was this: It’s impossible to win the hearts and minds of people unless you clearly establish goals and values and reward people if they act in a way that leads to the fulfillment of those objectives. It quickly became clear to me that if you want to make sure your customers are treated well, you have to make sure you treat your employees well and recognize their efforts.”
A motivated staff is a loyal staff and a motivated staff will ensure that he is timely, will complete designated task to time, will be consistent to complete task excellently, will surpass designated task, due to healthy competition as the employees build cordial relationship to achieve same goals.